Your Success is Our Success.

Digital Tools

Planning your event doesn’t need to be stressful.

Our digital tools offer every stakeholder throughout the event planning process ease. From show organizers to the exhibitors, each tool was specifically crafted to create a user-friendly, informational, and orderly experience.

Online Portals

Start planning your event with our user-friendly Show Organizer and Exhibitor Portals and Floor Plan Search Tool.

Strategically designed to drive success, these integrated solutions are easy-to-use, efficient, and packed full of important information.


POV—Personally Owned Vehicle—time-saving tool

Queue-Up is our newest tool that streamlines the move-in process for exhibitors who utilize their personally-owned vehicles (POV) for freight delivery. Learn more.

Poster PRO

A tool streamlining the pre-show, on-site, and post-show experience for poster exhibits. Shepard works with show management to create an event-specific portal where poster presenters can upload artwork, review graphic placement, and pay for production and materials all in one place. The tool is for events that require poster printing by the general service contractor and events that allow presenters to bring their graphics. Learn more. 

Live Chat Portal


This customer-centric service provides our customers with instant answers to their questions. Whether you want to talk to a customer service associate regarding your exhibitor portal, or want to discuss services with a sales associate, this tool offers an easy and non-disruptive solution.

Shepard ShowMail


Shepard ShowMail is an email program that utilizes customized templates and best practices to increase customer engagement rates, increase internal resources, and enhance the overall show experience for organizers, exhibitors, and vendors alike.

Utilizing best practices, these emails cut through the clutter, alerting your exhibitors to timely and critical information. ShowMail means more information in the hands of more exhibitors in a more timely fashion. Learn more about ShowMail

Freight Technology

With Shepard’s freight technology system, exhibitors have an added benefit of tracking all of their show shipments and receiving a material receiving report (MRR) via email. If an exhibitor elects to use the system, they submit their inbound tracking information to Shepard where it is consolidated into a single record for each exhibitor. A consolidated MRR report is emailed to the exhibitor alerting them at each stage of tracking: warehouse, marshaling yard, dock/unload, reweigh, booth check, or final delivery.

For outbound shipments, exhibitors can create an online request form in which they specify a shipping destination right from their booth, including number of pieces, weights and carrier selection options. Once submitted to Shepard’s onsite customer service manager, the bills of lading and shipping labels will be printed and delivered to their booth with the end-of-show invoice.

Exhibitor Portal – Online Ordering


Shepard’s online ordering service provides exhibitors with easy access to all of the information they need to successfully plan their participation in your show:

  • Online Exhibitor Service Manual w/ Expo Wizard interactive guided navigation and easy‐to‐use menu system
  • Show Schedule & Key Deadlines
  • Exhibitor Packages
  • Venue Information
  • Direct‐to‐Show Facility Address
  • Advance Warehouse Address
  • Online Ordering System
Read more ▾
Exhibitors are provided a secure login to our online portal via our
ShowMail email system, providing them access to all features and services
on the portal. The Expo Wizard and interactive tool walks the exhibitor
through the services manual sequentially, offering helpful hints and best
practices to help maximize their ROI and to ensure all service orders are