Shepard and Sciensio today announced a partnership to deploy Sciensio’s award-winning EventBot solution to Shepard’s growing list of clients. This partnership allows Shepard to combine EventBots with multiple existing solutions, including in-house proprietary platforms eventVOICE and shepardINSIGHTS. The partnership creates industry-leading omnichannel strategies for Shepard’s clients, resulting in enhanced customer support & engagement by way of voice, text, web messaging, Facebook Messenger and other channels.
Sciensio’s EventBot provides immediate connectivity to customized attendee support through chatbots—chatbots are artificial intelligence programs that simulate human conversation through text or voice interaction. With EventBots, participants text questions to a phone number and get an immediate response powered by the platform.
EventBots, by Sciensio allow organizers to deploy event-specific templates with the ability to save and reuse the templates as-needed for similar events in their portfolios. Chatbots have garnered attention for success in improving communication and reducing human capital in the events space.
“We’ve seen the rise of AI technology change the way participants are engaging in the consumer world and it’s rapidly trickling into their business lives—including events. Where they once relied on email, event apps, websites, help lines, and human support, they’re now looking for real-time personalized, and engaging activations during every experience.” says Cory Smith, Vice President, strategic services. “AI technology harnesses and leverages data to continuously evolve to provide personalized interactions in short snippets of time.”
Smith continued, “We’re excited about this new partnership. We tested the EventBot platform at our annual customer event last summer and were impressed by the simplicity of the setup process, the conversational-style responses, and the accuracy of the answers. Clients were chomping at the bit to bring the technology to their events.”
Shepard will lead a new wave of innovation in EventBots by leveraging the tool to deliver badges, personalized attendee schedules, instant “flash” polling, and even lead generation for exhibitors and networking for attendees.
“We are excited to partner with an industry leader like Shepard,” noted Sciensio Co-Founder and CEO, Chuck Elias, “they understand the transformative power of the EventBot in text and other channels and we are looking forward to working together to continue enhancing the attendee experiences, build communities, and drive revenue.”
This partnership is part of Shepard’s long-term strategy to provide technology solutions that help client events meet their participants evolving needs.
Sciensio is one of the leading pioneers of AI ChatBot for customer support and the global leader for EventBots. Their award-winning solutions have been deployed for events from 10 to 100.000+ attendees and can be used for any type of meeting, conference, festival or gathering. They have won more than a dozen industry awards including MPI WEC Tech Showcase 2018, National Sports Forum Tech Tank 2018, IMEX America #IMEXpitch 2017, SISO Innovation Battlefield 2017 and IBTM World Technology Watch 2017 and were named to CIO Review’s 10 Most Promising Conversational Platform Solution Providers list for 2018. Learn more at sciensio.com/eventbots.
Shepard is a nationwide, full-service event production company transforming spaces into engaging and immersive environments. With over 100 years’ experience, they provide corporate events, tradeshows, conferences, and exhibits with the solutions needed to produce fresh and evolving face-to-face experiences. Shepard’s solutions include marketing strategy, creative and design, logistics, event technology, digital tools, and production and entertainment.